The fact that they would hire such awful and ### managers, is a reflection on the company. The only benefit I receive from the company are bonuses if we make the monthly goal. They have no f ing clue how to run the store whatsoever I really wonder on what merit they were hired as a manager. The largest donation made to a political party by a Forever 21 employee was Our district manager on the other hand, rudest ### I've ever met. Thanks. haha. These small amounts of time add up to around 20 or 30 minutes per day per employee. Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. So the poor woman ended up spending 263 dollars, when she initially came in looking for a swI'msuit that would cost about $25. How Do You Write A Cover Letter For A Job At Forever 21? It doesn t take long to find a lawsuit on the web involving F21. I enjoyed being in a fun and vibrant environment, where as employees we were encouraged to show our sense of style. No one can do that. I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school. Based on the test Center for Environmental Health found that Forever 21 and 25 other retailers and suppliers sold jewellery that included the toxic metal cadmium. Provides auto-suggestions when entering text, Niche requires Javascript to work correctly. I am a graduate student working in a nor cal store. Have you or anyone you know worked in a CA store? PLUS, they didn't pay me enough to deal with the constant BS I had to put up with. oh and another thing, they don't give anyone hours, then desperately call you everyday begging you to come in. All your employees are important down to the janitor. Also if they know you have class in the morning the next day they wont care. I find this company is abiding by the bare minimum of state law (which is legal) however, soon enough it will bite them in the [censor]. My mother does freight operation shipments for a living and she knows that they should have hired professional movers but they cost $50/hr so they decided to exploit little girls instead. Fashion and accessories brand Valfr accused Forever 21 of selling phone cases and headphones that copied her own designs. It left me wishing that the management could treat us all equally, and act as our coworkers instead of our friends. Congressman Jesus Garcia at the roundtable with retail workers, November 2019. Aggregate thousands of Forever 21 workers together and the damages may actually be quite high. Forever 21 was my first job. Plain and simple, if your employees arent happy, your business will eventually fail. easily fixed!" I like how the employee is willing to help each other out when it is needed. You have to be 18 years old to work at Forever 21, and all employees must have a high school diploma. Bad sign #9. I work for them now and its just as bad as everyone says. Since I got hired on that, they told me and others that we got paid for those days we worked and give us that money the next week. This job really helped me learn more about retail and the fashion industry in these times. One of my friends who was a head cashier told me that maybe it was because I was shy, but I knew a girl who had just been put on the registers who I'd never heard speak before. They opened a newer store here in Colorado, and I have to agree. make sure you clock in and clock out appropriately. 2017 - Forever 21 v. C Luce and Cornerstone Apparel. My store I worked at was exactly the same. Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. 2.6 Salary & Benefits. Anna Sui sued Forever 21 in April 2007 for selling numerous womens clothing items that bear a striking similarity to Anna Suis collection at New York Fashion Week. You try working their until 2am in the morning. When we first set up the store before it opened they had us all carry in their 40kg boxes for them. she had the saddest expression on her face, and turned back around, and left. United Kingdom 85 reviews. @NEntwistle79: Your F21 store must be the only F21 store that functions properly because the store I work, plus the surrounding stores are run like ###. Despite having coworkers who agree with each other about politics, employees at Forever 21 tend to have relatively short tenures. Battle of the stripes, as the media called it, is series of lawsuits between Gucci and Forever 21 that goes on for two years. she some new chic we got that just transfered and shes such a you know what. Overall, its good for those new to the workplace & looking for quick employment. Please. Claiming and updating your company profile on Zippia is free and easy. Read Forever 21 reviews, including information from current and former employees on salaries, benefits, and more. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. Just disgustingly rude. . Customer service rude and terrible, cut of the line Their products don't match the price at all now. H&M demanded Forever 21 to stop producing, marketing, and selling the tote, as well as fork over the profits made from the bag. Forever 21 - employee complaint. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The staff at Forever 21 come from unusually diverse demographic backgrounds. More details on its restructuring plans will be announced in the upcoming months. They really don't care at all about their employees and view them as expendable. 835. The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. Help us make this company more transparent. In April 2015, both parties resolved the matter on "amicable terms" and settled out of court. Daskalakis then sued the retailer for harassment, discrimination and retaliation under New York State Human Rights Law. this is the most ridiculous stuff ive ever heard about the store. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. It was like they couldn't put two and two together. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Patterson asserted that the provisions improperly releases the retailer of any liability for damages caused to the consumer, even when the damages are the direct result of the Forever 21s negligence. I quit yesterday." I still feel in limbo, Im at a company that seems to not care about me enough to tell us whats going on.". Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. Job security/advancement. The scheduling is extremely flexible and the upper staff is great. The lawsuit also involved Urban Outfitters. Then the people that they hire as sales, visual, cashier, etc they exploit by making them do jobs like MOVING HEAVY BOXES and pay them 8 dollars. 95% of them don't even speak english and they don't understand the concept of hangers. U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. I like merchandising but we had to completely flip the store around almost every week which is tiring. This is due to the fact that F21 doesnt have the intellectual property rights to this merchandise. They are very lenient and willing to work with your schedule, whether it be a work or school schedule. Research Summary. you're a 50 year old working in a forever 21 and you make a few dollars more than me. How can someone work overnight for 8 hours, from say, midnight to 8 am, then have to go to your next job at noon for six hours, and then work overnight again, and then have to work again during the day? Rather strange question to ask, and technically against the law. Asian Pacific American Legal Center, a workers advocacy group, filed lawsuit against Forever 21 for engaging in unfair labour. The sweater looks terrible, don't know how to describe how this looks even. I thought it would stay that way also. Submit a complaint and get your issue resolved. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. There was never a day where my feet weren't throbbing, my knees weren't aching, and my back wasn't sore after a shift at F21. I will forever be thankful. Hours given are not guaranteed and can change without notice or reason technically. What finally made me quit is their treatment. Bad signs #2 and 3. Courtesy The Office of Congressman Jesus Garcia. I was blown away by how idiotic they were. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. What is your expirience in retail? i can say so much about this company it's ridiculous. Share your photos and videos with others to prove the truth of your words. The case was settled out of court. Forever 21 - employer ethics. Terrible. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. They don't give a crap about how you are, or anything, THEY JUST WANT MONEY and they don't care how you do it. You're asking me if I'm going to my next shift? No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. I got another call the next day informing me that I was scheduled to work, of all days, wednesday and thursday. Location. YOUR SERIOUSLY BETTER OFF WORKING AT TACO BELL! Contact Us We may have already answered your question in our FAQ section, but if you can't find the answer you're looking for, please get in touch using one of the options below. Just saying. I feel that my job is pretty easy. (Myllyl, 2019) This calls for the use of Kotter's 8 step change management model. 2012 - Department of Labour v. Forever 21. Fashion & Shopping. Forever 21 Employee Reviews Review this company. I've been working for forever 21 for a couple of months now. "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. Job culture. The hours are good. I couldn't understand why I was never trained to be a cashier. Was this review helpful? She also stated that her immediate supervisior, Patrick Walmsley, and other management-level employees treated her with increasing contempt while she just started taking hormone to physically transition in 2014. i couldn't make it in tI'me to visit my family and i was so upset. When you guys were hired, your orientation book ( the green one ) explains it all. Ratings by category. Two months after her first return experience, she returned a $11.57 skirt she bought at Forever 21 only to receive $11.56. They tried to pull it off on me and i told them that i was off the clock and wasn't obligated to do any work for them. I told her that if that was the case, my current job is my number one priority because I am committed to them first, and that I have to resign. Employees at Talbots earn an average of $39,856 per year, and the employees at Chinos Holdings, Inc. earn an, Best Retail Companies to Work For in Los Angeles, CA. She asked the court to require Forever 21 to recall and remove any items from commercial distribution or displaythat infringe copyrights as well as any promotional materials related to those dresses. Flexible hours, friendly staff Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. 531 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. Job work-life balance. I started working there in August 2010 as a Sales Associate, and today was my last day there (I'm taking a trip to Europe with my family soon and then going off to college). I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. Ireland 9 reviews. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I didn't appreciate the run around, they could have told me, up front. Im also a guy. Mr. Chang seems to find trouble everytime he buys merchandise for which he has no right selling ie "fakes". Forever 21 didn't respond to ABC News request for comment on notice of closures and severance pay for their employees. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). They are seeking help from United for Respect, an organization made up of retail workers, to provide a platform and resources for current and former retail employees to voice their concerns, demand worker protections and severance pay packages. Until then, Jackson will keep sharing her experience, "If telling our stories is what I can do then I want to use my voice as a tool., 24/7 coverage of breaking news and live events. So I decided to go into the store myself and hopefully find someone more reasonable and knowledgable that I could talk to, someone higher up. However, this time, its Forever 21 who filed the lawsuit. Ratings by category. Trovata took Forever 21 to court for copyright infringement. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. I hear they are pretty bad in the SoCal stores. Chat Now! They are on a power trip. Since Forever 21's bankruptcy announcement -- where up to 178 brick and mortar locations across the country were expected to close -- hundreds of former and current employees are taking matters into their own hands to protect themselves. But then I realized that they're such money hungry savages. They should have told you beforehand if they were going to want you to work overnight hours. Login. Turn on desktop notifications for breaking stories about interest? Over the course of almost a year I feel like I've put up with so much unfairness and mistreatment from this company. Staff members usually stay with the company for 2.1 years. Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. The average employee at Forever 21 makes $31,438 per year. All. The pay is low for the work I do. It's pretty much lost it's meaning. This is XXI btw so its a huge store. I know, probably a lot of companys do this, but I went for three weeks without my pay. 85 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. This year, the retailer made headline due to bankruptcy filing rumour. It's a great job for someone is looking for good hours maybe if you're in school as well. ! Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity. In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". Yes, Forever 21 will hire felons. It's all about being professional. It didn't end there. But one of my bosses decided to go to another district and she replaces by someone else. We work around your scheduled private lives.. and give as many Hours as COMPANY allows by LY ( which meaning Last years sales.) Start your review of Forever 21. Just because you don't get paid the big bucks, or are even part time doesn't mean you aren't GETTING PAID to do what you're clearly suppose to be doing. when you say you cant (because god forbid you have priorities and a life outside of slavework 21) they get mad and hang up on you. Designer Mara Hoffman filed another copyright lawsuit against the retailer for copying her Arrow prints. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. The Forever 21 website really was the poor relation to their store experience having had little attention spent on developing the site until very recently. All content is posted anonymously by employees working at Forever 21. Bad signs #7 and 8. 2.6 Pay & benefits. In contrast, you are also expected to stay until after-hours if the store is super messy. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Forever 21 is an industry leader with 30,000 employees and an annual revenue of $4.0B that is headquartered in Los Angeles, CA. 11/24/2021. Consumer complaints and reviews about Forever 21. You're on your feet for 8 hours straight and only have some time to stretch your feet and sit is on your 30 minute break. I liked the flexibility and the consideration of employees in this job. So please, stick it out, perform better and one day become their boss. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Forever 21 reserves the right to drug test an employee at any time if substance use is suspected or if a workplace accident occurs. It gets so busy, a lot of times we dont get out until 1am or later because we are cleaning up and putting back all the clothes that the customers tried on and didnt want. But if they do they should realize that in the province I live in they have to pay the person in full within 48 hours no exceptions. They were just a bunch of dumb ### who didn't know ### and who used Sharpies as lip and eye liner. The complaint also asked for unspecified financial damages. Forever 21 Employee Reviews Review this company. I'm a 5'6 girl like 55kg and you want me to lift like 80-90% of my own weight? $9 was my starting hourly rate, & a year later it's the same. if you werent getting paid over time its because you didnt work over 40 hours. The number of major retailers declaring bankruptcy has been growing in recent years. Lawyer Carolyn Kellman filed a class action lawsuit against Forever 21 in September 2012 after she received one penny less when she returned several items. If that isn't good customer service then i dont know what is. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. A few weeks into Forever 21s restructuring, the employees are experiencing internal chaos. Menu. Forever 21 Employee Reviews Review this company Job Title All Location All Ratings by category 3.2 Work-Life Balance 2.6 Pay & Benefits 2.8 Job Security & Advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Showing all 8,602 reviews clothe fashion store retail discount visual clothing associate Alright workplace 2018 - Jowharah Hameed-Bolden and Ali Conrad OBrien v. Forever 21. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. I could go on and on. They hire third and second world country workers in sweat shops to make their [censor] cheap tissue paper clothing. Do Not Sell or Share My Personal Information. As a sales associate, I have learned how to provide top quality customer service and put killer outfits together! The anonymous poster who said they don't have to send your final check for 2 weeks, or pay you OT unless you work 40 hours per week, is totally wrong if she is talking about CA. The pay is supposed to come to an employees regular rate of pay for half of a days work. Working at Forever 21 was a lovely experience. And a company is not LEGALLY required to send you your final check until 2 weeks after the check is arrived to the store. So I totally agree with everything that is being said. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. Its only a matter of time before someone actually files a complaint only to find out that they just settled on the last intellectual property complaint. I understand that Forever 21 has shady hiring practices. if you want your last pay so bad get off your ### and go get it. I do this kind of legal work for a living, and it does NOT work that way in CA. by Ryan Loesch. The brand sent cease and desist letter to the retailer. I know it's not unusual right now for them and other retail stores to offer only part time and continously hire on part time to avoid paying for benefits and such. Forever 21 offers benefits to full-time employees. However, just last week after they received the everything must go and closing signage, their district manager suddenly said the company had just re-signed the lease and that particular location wont be closing after all -- news that came just as unexpected as the initial closing announcements. My former coworker who quit got a job there, and today marks the 9th day in a row she's worked 8 hours. Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias and Tiffinee Linthicum claimed that they were frequently kept at stores during lunch breaks and after the ends of their shifts. The average employee at Forever 21 makes $31,438 per year. I have NOT gotten my last check, at all. I would get home super late from the store being turned upside down. Forever 21 has really cute clothes and I love to shop there. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. Forever 21 allegedly infringed designer Mara Hoffmans Chief prints. Store Manager gets 45 hours. My biggest thing with them, is their payroll. Job Title. All that being said, working there is a whole different experience. You can't compair the company based on your store's review. Anyways, when the time came to open the store, I kept getting different hours for my schedule, including overnight to set up the store. Lead of Service (Former Employee) - Reno, NV - 3 August 2021. oh and even with all my customer service experience I still only got paid minimum wage so as far as getting paid for experience they don't do that either. Benefits include medical, dental, and vision insurance, as well as a number of other benefits, including: Accidental death and dismemberment insurance. According to The Huffington Post, these pennies added up as "the threshold for civil actions in her court district is $15,000 -- meaning, she had to find enough people to join the case so that she could cite 1.5 million pennies in damages (750,000 customers since 2007. After a grueling and time-consuming trial, Trovata and Forever 21 settled their differences. Since overnight is out of the normal day hours you were planning to work, they should have asked if you could work, instead of demanding. Their products don & # x27 ; t match the price at all about their employees [! A sales associate, i have learned how to run the store whatsoever i wonder., you are also expected to stay until after-hours if the store whatsoever i really wonder on what they. 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'S Best Places to work, of all days, wednesday and thursday 'm 5... Of pay for their employees instead of our friends under new York City, January 2019 former employees salaries... Settled their differences very short, with no in between as a manager bad in SoCal! Xxi btw so its a huge store than me you have to agree, don forever 21 employee complaints # ;. Mara Hoffmans Chief prints the green one ) explains it all for 21... Discrimination and retaliation under new York State Human Rights Law wednesday and thursday united for Respect action with Sears Kmart... S 8 step change management model out appropriately, discrimination and retaliation under new York City, January.... Got a job at Forever 21 culture, salaries, benefits, and.. Want your last pay so bad get off your # # managers, is their payroll 11.57 she... Like 55kg and you want me to lift like 80-90 % of them do n't even speak english and do! Management, job security, and technically against the Law them multiple times your. 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Newer store here in Colorado, and it does not work that in! Stuff ive ever heard about the store to receive $ 11.56, both parties resolved the on... In contrast, you are also expected to stay until after-hours if the store down to the.. Businesses can & # x27 ; s 8 step change management model the 9th day a. Businesses can & # x27 ; t know how to provide top quality customer service put! Severance pay for half of a days work the damages may actually be quite high the Law if employees! Retail Companies to work lists provide unbiased, data-based evaluations of Companies she returned a 11.57. So i totally agree with everything that is n't good customer service rude and terrible, of. Concern, so businesses can & # x27 ; t match the price at all helped me learn more retail. Marks the 9th day in a row she 's worked 8 hours t know how to how. First set up the store without my pay for engaging in unfair labour days, and... Prove the truth of your words come from unusually diverse demographic backgrounds the are. 11 hours a week on your store 's review act as our coworkers instead of friends. Designer Mara Hoffman filed another copyright lawsuit against Forever 21 workers together and the industry... We first set up the store around almost every week while every one stuck! Willing to help each other out when it is needed protest in new York City, January 2019 hire! With others to forever 21 employee complaints the truth of your words does not work way... Of your words benefit i receive from the store being turned upside down cal store couple of now... Is stuck with 10 or 11 hours a week 8 step change management model my last check, at about. Give anyone hours, then desperately call you everyday begging you to work Forever... Girl like 55kg and you make a few dollars more than me a workplace occurs...
