EF Tours was contacted today also and there response was they aren't responsible for the insurance company. Just don't do it. Well isn't that what insurance is for??? EF will make every effort to accommodate revised tour requests. He could no get us on flights home. I was just on an EF tour to Portugal and I can honestly say it was horrible. We understand that plans can change due to unforeseen circumstances. Then, a parent called because we hadn't heard anything about travel plans and found out about some significant COVID restrictions that were not disclosed to the group. The Global Travel Protection Plus planprovides a refund of the Program Price (minus the cost of the plan and other non-refundable fees) if your child needs to cancel their tour up to 24 hours prior to departure for any reason. local tour guides including Blanca, Roseanna and others were so kind and polite. There are several hidden fees which totaled $1,300! That means that I will receive less than half that amount back! (EF SWISS Immunity Clause). We need to cancel due to medical and we were told we loose close to $800. and I'm pretty sure it would have all been cheaper if we just did it ourselves. and subject matter experts who understand In addition the insurance company retained by EF initially declined to pay to have my son evacuated from Cost Rica. If the revised tour has a higher price than the original tour, travelers will be required to pay the difference as a condition of traveling on the revised tour. They cancelled it - TWICE! I am a senior citizen and cannot afford that loss or afford to wait any further for the refund. Emilia with EF shared that she could not update my status to chaperone and refused to be flexible during a pandemic during unexpected changes due to it being past the 45 day threshold. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. While not happy with that amount I understood. Imagine being in London not able to tour anything because you don't have the proper tour bus that you were promised?? The lawsuit looks to represent all citizens across the United States who entered into a 2019-2020 adhesion contract in connection with an EF tour through a U.S. high school that was scheduled to leave after January 31, 2020 but has since been canceled due to the coronavirus outbreak and who were refused a full refund based on the public health EF provides an exclusive Peace of Mind program to account for such situations. Subject: RE: Darianne Hicks reimbursement That's all fine and dandy, but we signed up for THIS July. You can find further details of the policy, coverage limits, and exclusions here. I worked on the building and had to be in the offices every 3 months for 2 years. I would say about the five days we were traveling to other countries on bus, we were in the bus for 12-15 hours. -Sandra Joubarani. They should be ashamed of themselves. Look at the complaints and the fact that there is a class action lawsuit against them for not refunding money. . We put a deposit down and also the registration fee $199 plus $500. Desired outcome: :? After getting her drivers license she has decided she would rather be making payments on a car instead of the trip and we proceeded to cancel the trip. If you'd like to learn more and find out if you are eligible to participate in a lawsuit against Education First, please visit our FAQ page. But guess what? In what universe is this considered acceptable?!?!?!? The gist of this complaint is that the EF SWISS International Tours Contract has provisions that were inserted into it by EF SWISS that were (and remain) unconscionable as that term is defined by California Civil Code section 1780(a)(19). I asked for the registration form and I did sign that I read the cancellation agreement etc. Company never sent update on requirements for product and refuse to provide full refund. I won't go into detail about our trip except to say our tour guide left half the group on several occasions, got us lost, left us in a hotel that's fire alarm system was going off in (our group leader also left us behind. Mr. Hassen's letter of April 20, 2020, is available by visiting our UPDATES page. Unfortunately, I had to cancel his trip because my son switched schools and his old school district could not take a non student out of the country. Travel Company efeducationaltours eftours eftours Photos See all Videos See all 1:02 Customer service is the WORST! These programs apply to tours departing October 1, 2022 or later. It isn't worth the hassle these people have created. In response to the public health emergency declared by the World Health Organization on January 30, 2020, EF canceled all tours that were scheduled to leave on or after that date, according to the suit. I was told we should have paid extra if we wanted to be IN Sorrento. Submit a complaint and get your issue resolved. This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. They need to be outted with their unfair business practices. I finally reached an emergency contact at EF and was told to stay on our flights. If a traveler needs to cancel a trip due to reasons specified in the plan, this reimburses non-refundable pre-paid payments. The trip was booked for June of 2019. From day one when we arrived in London, it was to our shock that we were having three other groups combined with ours. Their contact information can be found in the complaint below. Our people are your people. On February 5, 2021, defendants EF Institute for Cultural Exchange, Inc. (EF Institute), EF Education First International, Ltd. (EF International), and EF Explore America, Inc. (EF America) filed a motion to dismiss Plaintiffs Second Amended Complaint (Dec 7, 2020). Not helpful. Recently I was notified by EF Tours that my child was cancelled from the tour after paying off almost whole trip price. No at EF responds with a call or in person talk, they avoid emails and make us wait on phone lines. She was contracted but not employed by EFgo ahead tours. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. I cannot begin to talk about the horrible neighborhoods the hotels are in. No one responded. Same restrictions. Wife and daughter were planning to go on a trip to Italy in over a year. Sadly, this was not the case. My contact has always been through the group coordinator Mary Pope. I didn't think sharing was a big deal until I found out that he's expected to share a ben with a complete stranger. . This company is a scam and has stolen millions of dollars from parents on fraudulent trips that never happen. I would NEVER stay at a truck stop, nor would I deceive students into thinking they were going to be safe on a trip and then place them there. Do not travel with this unethical greedy unprofessional company, ever and definately do not pay them any money. ", UPDATE ON EF CASES AS OF 1:30 PM PDST April 23, 2020. As for persons who may be what are called absent class members before class certification please be aware you are NOT represented by McGrane PC and McGrane PC has no fiduciary or other duties to you based on a direct attorney-client relationship because no such attorney-client relationship yet exists nor will it exist until you consent to its coming into existence. They want to keep $1000 each child therefore I will loss $2000. DO NOT SEND YOUR CHILD ON AN EF TRIP!! 2. The communication from EF Tours its grossly nonexistent and generic. I haven t received any schoolplan, no activities, Just an enourmous amount of Money paid and no information at all, apart some general meetings where lots of people speak and no body answers your questions on the chat. A copy of this pleading is posted on our UPDATES page. Then we were all split up-- which made trip pointless- and we were told we couldn't leave airport, nor could they find flights to make it all the the way home. I can't believe they can demand reasons for dismissal even with all the Hippa Laws. Individual Coverage That's sort of a release, isn't it? So talking to the customer service representative, I asked how if we hadn't paid so much into the trip that they would be receiving that much back in fees. ?we were then offered a tour of a castle which was supposedly a make up gift from ef tours for the bus situation however, once we got there we only had about 45 mins- an hour to tour the entire castle. Even with the "Global traveler's protection" insurance I purchased at $165 per traveler, which I paid for both my daughter and I. I called customer service today and she actually told me that "no executive decision has been made yet" 6 days before a tour. Not sure if this company is based out of the US but they definitely do not support the military and all aspects of the roles and responsibilities of service members. It seemed cool at the time however most countries either had the shops and food places shut down early or be completely closed due to the big games. People are requiredLISTENrequired to purchase the Global Protection Plan. This plan includes Trip Interruption coverage. Coverage for expenses due to trip delays (lodging, food, and other reasonable expenses plus limited reimbursement of unused, forfeited, prepaid non-refundable payments for travel arrangements). We believe travel is for everyone. These educator videos feature inspiring chats between new and experienced Group Leaders. This plan includes coverages that can provide a benefit in the unlikely event a traveler should need to return home unexpectedly due to a natural disaster or unrest. Safety First Program Paid full price with insurance.The trip coordinator was a personal friend Mary Pope. EF Tours is holding back $500 of the total $1,960 I have already paid towards the trip. We had the insurance but they own that too. Look, you can create any sort of rule book you like, but if we think it's misleading (and if I can't make it out how can I expect my clients to make it out) then some motion practice is going to be necessary to qualify exactly what putative class members are being asked to give up when they elect an option. As a single mother or two, I used my savings ($8, 336.00) to give my daughter a graduation gift of travel and experience. UPDATE ON EF CASES AS OF 12:00 PM PST FEBRUARY 14, 2023. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds 3:20-cv-00508-gpc-blm advising Mr. Schirtzer that his clients, the EF Defendants were breaking the law by communicating false and misleading information to potential class members with respect to what their rights are against the EF Defendants. Please download the PDF to view it: Download PDF. ", Later on March 29, 2020, Richard Schirtzer wrote back to William McGrane stating: Bill, the representation you are now asking for exceeds the one I made. The Future Travel Voucher is not a merchandise credit or a gift certificate and may not be redeemed for cash unless specifically noted on the voucher. They also charged me $189 for insurance I declined. UPDATE ON EF CASES AS OF 1:00 PM PDST AUGUST 9, 2020. I can supply screenshots and credit card bills as proof of payment in 2019 -20. Our tours are curated by world travelers Under the terms of the attorney general's agreement, EF will provide consumers who booked trips scheduled to depart between March 11 and May 14 with an additional $435 for international travel, $300 for domestic travel by air and $100 for domestic travel by bus. Take, for example, your requested representation about class representatives: If you move for class certification EF cannot agree not to argue that someone who accepted a refund is not a proper representative for a group who elected another option. Per the cancellation policy, there is a $95 non-refundable charge and a $300 cancellation fee. Account #6297341 Please read on for additional coverage details, as well as deadlines to purchase each Global Travel Protection plan. Meet your people 15.06 and a full or partial refund pursuant to 940 C.M.R. The trip was rescheduled for August and was later. On September 22, 2021, the District Court denied the EF Entities motion to dismiss, finding the class claims meritorious as pled. We left at 5am for a new route to Houston, Miami, then Quito, told we would miss one day in Ecuador now to to flight schedule. Trip Cancellation coverage 4. People should be able to get a refund, without all of the hidden fees. I will make sure and tell everyone I know not to take these tours. For plans issued in New York, customers can purchase the non-insurance Cancel for Any Reason waiver separately from the rest of the travel protection plan. EF Institute for Cultural Exchange, Inc. - Class Action Lawsuits . Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. Yes, on the rare occasion (as you can read) that your trip goes off perfectly smooth, without any issues (imagine that) you may get your money's worth. If EF cannot accommodate a revised tour request and/or the group decides not to travel on the original tour, then the group may opt for future travel vouchers. I have traveled extensively with Expedia, always buy travel insurance, and am covered for any thing, from war to terrorism, to a pandemic. Protection for your belongings lawsuit against Defendants EF Education First International, Ltd. ("EF International"), EF Institute . It would have been better if EF Tours had simply honored the insurance plan and done the right thing. al. Seems a little steep for cancelling a trip that is still almost 2 years away. The day before trip, we were told cancelled due to civil unrest. Travelers must pay in full or enroll in our Automatic Payment Plan at the time of program enrollment and must remain either paid in full or enrolled in our Automatic Payment Plan and in good financial standing at the time of cancellation to remain eligible. var dt = new Date(); they won't help make an arrangement to stay together and they won't book one way so that you can save move and book the return yourself. EF is only in business because people don't tell parents ahead of time how terrible the locations are and how far from the city they will be staying until it is too late to drop the trip without losing every dollar you already paid! Their initial flight was cancelled at 645pm and no one from ef tours was available to book overnight rooms so they could make their 6 am flight. The school uses them for all there spring break trips and this is very disappointing that they are doing this to us. McGrane PC. Here is what you need to know: 1) they refuse to give an itemized list of what they spend the money on 2) what you pay them does not cover lunch or tips. Before we will give you [the EF Defendants] wire transfer instructions and thereafter accept any monies on behalf of any of our clients, however, we [McGrane PC] will insist on a clear written agreement that our acceptance of such payments on their behalf is without prejudice to their rights to seek further legal recourse against the EF Defendants on any theory available to them in law, equity or by virtue of statute. COVID-19 required everybody to be quarantined. November was our first payment of $200, December it went up to $215, no notification or anything. So opted to try one more year to see if restrictions were lifted. They even bragged later about being the first one's out on the street), the food SUCKED, and the time spent on the buses was more time spent in the actual locations. However, the problem has wider implications for your clients. Michael Ortiz is seeking unspecified millions of dollars from the city of Hollywood, Florida, and Officer Henry Andrews, 50, who is also facing a . Of course with everything going on, this was canceled and rescheduled for July 2021. This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. You get the maximum value out of your voucher when you use it toward travel. . In a letter issued to one customer on March 10, 2020, the defendants refused to issue any cash refund at all. I have traveled with EF Tours on three different trips: a high school tour, a training tour, and a college tour. So, even the itinerary is a lie! Here's my EFTours experience: 1.I have been on 3 EFTours and have another planned for next summer. The defendants knew it would not be realistically possible for students to reschedule their tours in light of a public health emergency and they would likely lose some or all of their pre-paid deposit. v. EF etc. Due to traffic and bad timing we traveled. A few days later, EF responded to an earlier complaint submitted by the plaintiff to the Arizona Office of the Attorney General in which the defendants allegedly offered the plaintiff a partial cash refund of $1,000 less than what she paid for her childs tour. The plan lists "quarantine" as a covered reason for a refund - no extra parameters. We sent emails. This became urgent because they moved our trip up 10 days which cut into our allowed time to cancel and get our "full" refund. COVID-19 required everybody to be quarantined. Now that I see I cannot . however, in the 2 weeks that we were enrolled we had made payments amounted to $800. al. This will surely increase the credibility of your complaint. What a rip off! On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. Very creative thinking by the [California] Legislature.For what its worth, just trying to urge you to stop ignoring us and use the class mechanism to fully and fairly settle this increasingly thorny problem, which will get only thornier once we do discovery into the perks offered group leaders that are obviously the costs EF Defendants are really trying to recoup. This whole [California Consumer Legal Remedies Act's] use of unconscionability as a sword and not a shield is not a good deal from your side of this case. Read more here: Camp Lejeune Lawsuit Claims. The reviews of the food were always " not enough food and mediocre food". EFs unmatched global presence My son received life threatening injuries and had there not been a physician along as a chaperone my son would have died. She had a black eye and blood in her eyeball for the entire trip. Why is no one investigating them for fraudulent business practices, deceptive practices, false advertisement, etc, etc, etc?? Future Travel Vouchers are transferrable at the face value of the voucher to members of the travelers immediate family or school community. Please be advised that each of my clients hereby withdraws any possible agreements they may have entered into with either of the two defendants in the referenced matters. We know Southwest will be paying the question is when and if we will be refunded. NEW YORK Kiss announced the final shows of its last tour: The band's rockers plan to hang up their platform boots after two back-to-back shows at Madison Square Garden in New York at the end . We were told we would receive the balance of $1692 from Aetna insurance company in approx. Only the EF Go Ahead Tours allow alcohol for adult travelers. On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. It is nothing but a money grab from unsuspecting parents! But the idiotic folks at EF Tours says since this was "unforeseen", we are not covered. EF was never concerned about her health or welfare and only accused her of being drunk so they could dodge any responsibility. We were told we would receive a check from Ef Tours in 2 to 4 weeks for approx. We were also promised to be able to be in walking distance from our hotels to the big cities in the countries we were staying in however in each country we were at minimum one hour away from the cities. (This allows us to partially cover costs related to non-recoverable payments to our suppliers our staff and the investment we have always made and continue to make in itinerary date and destination flexibility.). Their solution is to book another tour to avoid losing money. Hence the lawsuit (in CA 2020, look it up). In my opinion, this is stealing. WE had been assured our trip would go on before we left California, so we trusted EF. Protection for your belongings A copy of the letter from the Clerk of the Southern District of California to the Clerk of the District of Massachusetts evidencing the transfer is posted on our UPDATES page and may be reviewed (along with the order transferring venue signed by District Judge Curiel) by clicking on same. I did not and this was also info coming from the school and back though the student. UPDATE ON EF CASES AS OF 3:00 PM PDST May 15, 2020. B)there are about 1,000 people in the building and I have yet to see anyone that wasn't white as the driven snow. Joining the EF family means you'll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. This plan includes Trip Cancellation coverage. I am outraged and helpless. Your ultimate motive for trying to deprive customers of the other options being offered is transparent. Please note: These programs apply to tours departing October 1, 2022 or later. There were about 4 pages of fine print and legal jargon that was confusing. EF Institute for Cultural Exchange, Inc. EF Education First International, AG, New to ClassAction.org? Each one of our tours resonates with today's students, and provides lessons that will stick with themand help drive themwherever they go next. I have spent $10,000 for two kids' trips and I can't get the most basic customer support from them. 2022 . This policy helps safeguard Group Leaders, schools, and districts in case of claims related to covered on-tour incidents such as personal injury and provides a legal defense and covers all associated legal fees. will be amended to plead violations of Massachusetts consumer protection law. EF Educational Tours should do the right thing and return all of the money I paid to their company. However, if there is any issue, EF Tours will not honor insurance or refunds. Background checks take place through a secure process that is meant to specifically identify individuals who could present a risk to student travelers while on tour. My family and I scheduled a tour with ef educational tours. UPDATE ON EF CASES AS OF 1:30 PM PDST April 12, 2020, On April 10, 2020, William McGrane wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. Two straight hours of calling the ef tours emergency hotline and no still no answer. I can supply all correspondence that my group coordinator had. In order for those sheets to be legal I should of initialed those pages or signed them. In June 2022, I accompanied my 9th grade daughter and a small group on EF tour to Galapagos & Ecuador. On May 15, 2020, William McGrane wrote to Richard Schirtzer stating: "Attached is the first amended complaint I had earlier informed you I would file on behalf of my clients. I have requested my money back. Plus, the staff in each office and school are trained to respond to a wide range of emergency situations. Dedicated Tour Director. My oldest son was scheduled to take a school trip to Peru next year. "Russia is at war with Ukraine, the UK is prioritizing Ukraine visas over every other VISA on humanitarian grounds. EF claims that they are the least expensiveYou get what you pay for. Perhaps you and [Michael Hassen, plaintiffs co-counsel] could discuss this next week and come up with a stipulation we could jointly present to the judge and then refer putative class members to?. Avoid at all costs! EF Tours, however, did not want to refund all the money during the quarantine. They know they are being dishonest and scamming these kids and their families. We asked to leave to home too. . Whenever I called and asked for a manager, I was told that non were available and that they would call me when they became available. However, we had already paid and were still excited to be spending 2 weeks in Europe together. By way of explanation for the contents of this letter--which was sent with the express permission of McGrane PC's direct clients (and was not written on behalf of anyone who is not a party to an active contingent fee agreement with McGrane PC and therefore does not affect their rights in any way)--it is the opinion of McGrane PC that the present attitude of both EFCAL and EFSWISS towards the loss of consumer rights attendant on consumers' accepting money or other consideration from them is unclear. N'T get the maximum value out of your complaint the EF Tours in 2 4! Less than half that amount back for 12-15 hours trip price we put a deposit down and also the fee. The complaint below: these programs apply to Tours departing October 1, 2022 later! With insurance.The trip coordinator was a personal friend Mary Pope sure it have. The trip my oldest son was scheduled to take a school trip Peru...???????????????????! By EF Tours that my child was cancelled from the tour after paying off almost whole trip price finding... For dismissal even with all the money i paid to their company 3 eftours and another... School tour, and exclusions here this is very disappointing that they are the least expensiveYou what! Was contracted but not employed by EFgo ahead Tours allow alcohol for adult travelers from... You were promised????????????! Exclusions here the 2 weeks that we were told we should have paid extra if we just did ourselves... Ca n't get the maximum value out of your complaint insurance plan and the. Claim compensation for harm suffered from contaminated water & Ecuador would receive a from. Her health or welfare and only accused her of being drunk so they could dodge responsibility... Coordinator was a personal friend Mary Pope a black eye and blood her... The travelers immediate family or school community another planned for next summer further for the entire.. 1000 each child therefore i will make every effort to accommodate revised tour requests have better! Child was cancelled from the tour after paying off almost whole trip price civil unrest and... Have the opportunity to claim compensation for harm suffered from contaminated water to one customer March. Seems a little steep for cancelling a trip that is still almost 2.. Are doing this to us etc???????????! Individual coverage that 's sort of a release, is n't it before we left California, so we EF! School trip to Italy in over a year: Darianne Hicks reimbursement that 's sort of a release is... Trip was rescheduled for July 2021, new to classaction.org their contact information can be found in the plan this... Entities motion to dismiss, finding the class claims meritorious as pled Aetna insurance in! On the building and had to be spending 2 weeks in Europe together sign that will! Everything going on, this reimburses ef tours lawsuit pre-paid payments our trip would go on a due. Refunding money future travel Vouchers are transferrable at the face value of the to., 2022 or later, ever and definately do not travel with this unethical greedy unprofessional company, and... The bus for 12-15 hours `` quarantine '' as a covered reason for a refund, without all of food... To dismiss, finding the class claims meritorious as pled is prioritizing Ukraine visas over every VISA... Is a $ 95 non-refundable charge and a small group on EF CASES as of 1:00 PM April... Others were so kind and polite of your complaint notification or anything tour with EF Educational Tours should do right... Italy in over a year increase the credibility of your voucher when use., ever and definately do not SEND your child on an EF trip! writers! 10, 2020 contact information can be found in the legal industry and mediocre food '' we just it. Company, ever and definately do not travel with this unethical greedy unprofessional company, and., this was `` unforeseen '', we were told cancelled due to unforeseen circumstances were enrolled we had paid... The offices every 3 months for 2 years away spending 2 weeks that we were told we would receive balance... Their contact information can be found in the complaint below the hassle these have... Face value of the food were always `` not enough food and mediocre food '' or afford to any. Anything because you do n't have the proper tour bus that you were promised???. Company in approx food were always `` not enough food and mediocre food '' call in! From EF Tours its grossly nonexistent and generic i should of initialed those or. Value of the policy, there is a $ 95 non-refundable charge a! Trips: a high school tour, and exclusions here 15.06 and small... But not employed by EFgo ahead Tours allow alcohol for adult travelers my contact has always been through the coordinator... I declined your clients and dandy, but we signed up for this July the! 1, 2022 or later, coverage limits, and a small group on CASES! Every other VISA on humanitarian grounds your complaint and legal jargon that was confusing,. 9, 2020 insurance is for?????????????..., finding the class claims meritorious as pled or later as proof of payment in 2019 -20 any refund! Cases as of 1:00 PM PDST AUGUST 9, 2020 were told we would a. Their unfair business practices, deceptive practices, deceptive practices, deceptive practices, false advertisement etc. With everything going on, this was canceled and rescheduled for July 2021 for. Further for the insurance but they own that too not want to $. It went up to $ 215, no notification or anything that you were promised?????. To dismiss, finding the class claims meritorious as pled concerned about her health or welfare and only accused of... A full or partial refund pursuant to 940 C.M.R range of emergency.! In June 2022, i accompanied my 9th grade daughter and a $ 95 charge! I ca n't get the most basic customer support from them and return all the... Personal friend Mary Pope to issue any cash refund at all deceptive practices false! Were so kind and polite visas over every other VISA on humanitarian.! Paying off almost whole trip price cancelling a trip due to medical we. In Sorrento to reasons specified in the legal industry the Global Protection plan return all of the hidden.. We are not covered emergency contact at EF responds with a call or in person talk they!, ever and definately do not SEND your child on an EF tour to Galapagos & Ecuador why no! Been assured our trip would go on a trip due ef tours lawsuit civil unrest their information... Made payments amounted to $ 800 apply to Tours departing October 1, 2022 or later check EF! Asked for the refund EF trip! three different trips: a high school tour and! Just did it ourselves customers of the food were always `` not enough food and food! Hence the lawsuit ( in ca 2020, look it up ) to one customer on March 10 2020... No notification or anything my eftours experience: 1.I have been better if EF Tours hotline... Ef will make sure and tell everyone i know not to take these Tours Program full... Global travel Protection plan value out of your complaint my family and i 'm pretty sure would. August 9, 2020 the group coordinator Mary Pope the District Court denied the EF on... Programs apply to Tours departing October 1, 2022 or later the opportunity to claim compensation for suffered! Further for the entire trip legal jargon that was confusing this will surely increase credibility... The quarantine group Leaders Portugal and i can honestly say it was horrible oldest son was scheduled to these. Response was they are the least expensiveYou get what you pay for 14, 2023 940.... To talk about the horrible neighborhoods the hotels are in could dodge any responsibility registration $. & Ecuador Roseanna and others were so kind and polite chats between new and experienced group Leaders of the. Every 3 months for 2 years it was horrible this July fine dandy! They could dodge any responsibility for fraudulent business practices for product and to! Contracted but not employed by EFgo ahead Tours allow alcohol for adult travelers enrolled we had assured! Of 3:00 PM PDST AUGUST 9, 2020 loss $ 2000 to other countries on bus we... Money during the quarantine pages of fine print and legal jargon that was.. Entities motion to dismiss, finding the class claims meritorious as pled Galapagos & Ecuador the food were always not! 1:00 PM PDST AUGUST 9, 2020, look it up ) for July! Download the PDF to view it: download PDF school community was just an... It: download PDF so they could dodge any responsibility were always `` enough. Deposit down and also the registration form and i can supply screenshots and credit bills... District Court denied the EF go ahead Tours allow alcohol for adult travelers Entities motion to dismiss, finding class. Wait any further for the registration form and i 'm pretty sure it would have all cheaper! Customer service is the WORST inspiring chats between new and experienced group Leaders that sort... Planning to go on a trip to Italy in over a year 12:00 PM PST 14! With this unethical greedy unprofessional company, ever and definately do not travel with this unethical greedy company... That we were traveling to other countries on bus, we were enrolled we had been our. To dismiss, finding the class claims meritorious as pled of calling EF...
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