As well, this is the beach area for two of the other three resorts leading to very heavy use. The beauty of seeing that the most special day of your life of your life is also special for all your guests. Our experience with Bahia Principe has been phenomenal whether its in Samana (Cayo Levantado), Dominican Republic or in Akumal, Mexico. ;)We will be more than happy to welcome you again!Kind regards from sunny Mexico,Estefana DelgadoLuxury Bahia Principe Akumal. Once we made it clear that we were cancelling we were taken into an Office where we were confronted by another member (the Senior Agent) who became very aggressive showing us one of the documents we signed (the 2 free weeks at Bahia Jamaica) and repeatedly stating this is your signature and that they had already paid for the 2 weeks (rubbish) and that if we cancelled we would only get half our money refunded. Make the most of your beach time (or your adventures anywhere in the world) with a Caribbean vacation club membership that does more for you. Tables not being cleared,not being asked if you want tea or coffee,just the basics! We visited the Italian, Mexican , steak, Brazilian and Indian A la carte restaurants. See more of Privilege Club on Facebook. Travel Company. Saying that up to now the staff are second to none very frie7and helpful. We were absolutely not disappointed with this choice though we found ourselves going back to Coba to visit our favourite guys Geraldo and Victor at the bell desk and Alfredo at the Kukulcan buffet.In Resort highlights: -The hour long walk from one end of the beach to the other with no sandfly bites. A fantastic holiday. more. Also go to Akumal bay and swim with the turtles - amazing. Bahia Principe Grand El Portillo. Bahia Principe Grand Tulum: GBP Tulum Sept 2016 #45 - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. Tripadvisor performs checks on reviews. We only stay at 5 star resorts and I have to say this was our best so far. Its nce to hear the birds. Some services may be subject to additional charges, Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands, *Services and facilities exclusive for Privilege Club members, Services subject to change without prior notice. Sometimes the shampoo and soap got topped up. Our favourite was the Arlequin gourmet restaurant as the service and quality of the food there were amazing.Snorkelling here was great with plenty of tropical fish to view.Transport buggies were very efficient.A few small niggles were:* The "hot" buffet food tended to be cold. Catered exactly to your liking and the preferences of your family. I was hearing rumours of $10,000 plus for lifetime membership. Indulge in a body scrub, aromatherapy, and a massage at Bahia Spa . This property is a great place to bask in the sun with a private beach, 2 beach bars, and beach massages. What can I say? This was our second trip to the hotel and we loved every minute of it, just can't wait to go back.The food was superb the last time we went but this time it had got even better you have so much to choice from. MY BAHIA PRINCIPE LEVELS AND BENEFITS. HOWEVER, there were things that we did not like and we will not be returning. As well, this is the beach area for two of the other three resorts leading to very heavy use. It was not a pleasant experience. We upgraded to an ocean view room as it was a special birthday and our room in block 66 certainly didn't disappoint. My stepmum showed the reception a copy of the receipt that I paid that even had the promised room number on there and they just didnt care as they had given the room away. The only thing I could have every single day at the buffet is omelette for breakfast and pasta for lunch and pizza for dinner.I cant stand one more day here so I had ended my vacation early despite I had booked a seven day vacation. Bahia Privilege Club WARNING. beach shoes are a must ! Our fourth stay in 2013 was for our honeymoon where the staff went ABOVE 'above and beyond' for us (more on that later). The main beach is so clean We are going back to our paradise next Christmas and New year 2016-17 again. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Adult-only Privilege Beach at BP Luxury Akumal*. Please see our partners for more details. Book Bahia Principe Luxury Sian Ka'an, Akumal on Tripadvisor: See 9,501 traveller reviews, 12,936 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an, ranked #11 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. !The room is good, cleaned twice a day.Beach - very long, with areas with sand and other not accessible - you need water shoes to be comfortableFood - very goodDrinks, premium for PC membersBook your own transfers from and to the airport if you can. My coffee sometimes was there and sometimes it wasnt. Bahia Spa & Gym MORE INFO. They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. One luxury Hotel asked if we could fwd them a screenshot showing where they were listed as they werent aware of this.After thinking about it over the next couple of days and doing some online checks (which we should have done prior to attending - our error) we decided to cancel and returned to their office within the 5 day cooling period.What a completely different reception we received.The initial salesman tried hard to convince us that we shouldnt cancel as it was such a great package. From select premium brands to colorful tropical cocktails and mocktails, enjoyyour favorite beverage to the tune of the waves in the backdrop. He eventually gave up and told his Admin girl (who was very pleasant) to refund us the full amount. It was nearly impossible to find. Dear Guest.Thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection and for taking the time to share your recent stay with us.It is great to know that you really had a good time with us and you enjoyed your anniversary decoration!We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Kind Regards from Mexico,Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. Tripadvisor performs checks on reviews. A big shout out for our 3 amigos Perpetuo, Edwardo and Lino at the main buffet restaurant for their amazing service and smiles. Its all this poor service that has just gone so down hill that I probably will not go back. even complained to be told they didn't have any! The pools and beach is spotless! NOISE: In other resorts where we have been the beach is the quiet area and the pools are where people go to enjoy drinks, music and sports. Bahia Principe Grand Tulum: Wow What a Vacation !!! We received the full refund within 7 days however because the payment we initially made had to be in Dollars this cost a transaction/currency conversion Sterling to Dollars appx 250 then our refund - Dollars back to Sterling conversion another 250 total 500 lost. Tras un bao en una de las 6 piscinas al aire libre o 5 baeras de hidromasaje There were fish to see while snorkelling but it was a sanitized snorkelling experience at the best, ideal for kids just beginning to snorkel, and you saw almost as many legs as fish. Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. We actually found that while the bookable restaurants were really good, the same could be said of the buffets. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Great girls get away. 2 Pools. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bahia Principe Luxury. 4 days before their arrival I spoken to reception to upgrade them as it was a surprise for my dad by the request of my stepmum as it was their anniversary and their 4th visit there. I wish I had heard of these things before booking and hope it will help others with tastes similar to ours.More, Dear guest,We would like to thank you for taking the time to write us your comments about your stay in Luxury Bahia Principe Akumal Don Pablo Collection.Thank you for letting us know your observation which are very valuable for our work team, be sure we are committed to improve the areas needed to guarantee the entire satisfaction of our future clients. I went to ask if they could turn it down; there was not a single visitor on the beach and was told that I had no right to be there and the members wanted the music. This 10yr package gave you 30 weeks however, 15 had to be taken at a Bahia where your room would be a fixed price of 226 per week however you would have to buy the full All Inclusive package during your stay, plus the Air fares and Transfers.The following day I compared what 2wks as a Privilege Club member at Bahai Akumal would cost us against a full Tui holiday package (same dates) and Tui worked out almost 1000 cheaper and much less hassle. We thank you for letting us know your observations and we sincerely regret for have not met some of your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. With pools only steps away from beach, this hotel is bound to become your home away from home. Beaches were beautiful with plenty of fish to see. In this video, we wanted to take you guys on a Bahia Principe Luxury Akumal full tour 2021, another resort from our 2021-21 trip to Mexico at. Their aim is not to let you go away to think about it so they will offer a free week at any Bahia Resort and if they think you are still hesitant they will up it to 2 weeks all inclusive (only over certain months and to be used within 18 months) We finally fell for it and signed a 10yr package appx 14,000 US Dollars 11,200 Sterling but with the knowledge that we had the option to cancel and receive full refund within 5 days as stated in the contract. 150 + 50. + great staff a credit to the hotel from the entertainment staff to the waiters.clean and tidy grounds around the complex. 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