if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'wikians_org-leader-1','ezslot_12',182,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-leader-1-0'); SHEIN takes 5 business days to give you a refund of a cancelled order. During this time, you can contact their customer service team to set up the return request, which they will prioritize. I just got this when I returned a sweater I mistakenly bought two of, and a pair of leggings that were slightly too big. Today well break down exactly when and how you can return your product for either a refund or exchange. Once you've initially returned items from an order, you'll have to pay $7.99 to return any additional items. " I made a return on the 2nd July. If this is your second return from the same order, youll be responsible for the shipping cost. I had this experience with Zaful and they sent me items in another size . Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. Yes, you can get a refund on SHEIN without returning. SHEIN is one of the largest fashion items selling brands. This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. If you want to return just one item in an order of multiple, you can do that. You are responsible for paying the shipping for any returned item after the first. Never again! Please be sure to double check your returns before shipping them out. [ 2023], Cider VS SHEIN, how are they different? Yes, there are several clothing items that CANNOT be returned. [Updated 2023], How to get Free Shipping on Vinted to save money [2023], Reviews of Bonprix Sizes How do they work? Returns and exchanges will be free if it's your first time returning. . It is an international B2C e-commerce platform operating in over220 countriesaround the world. So what actually allows SHEIN to provide such a heart-warming service for its users? If u can remove original label great. Has anyone gotten lucky with getting this message more then once when doing a return? Step 4: Print the returning label. Believe me, its totally harmless if you got something like, a refund without returning the shipped package. If you dont like it, you can ask for a refund. Return an item without returning it? You simply login to your account and start your returnNO receipt required. Due to this, SHEIN has become the greatest choice for its customers. Learn how your comment data is processed. There is no customer service. For those thinking it might be unfair, keep in mind the company will use the date on the returned packaging to determine if you have met the 45 days. Their US phone call centre is not open yet, you can contact them here. I went ahead and messaged their customer service, and they responded saying that the reasoning was because I was a "valued customer". To return your items, read the below paragraph. Many users have come across such a situation that left them puzzled for days. she is currently persuing her degree in genetic engineering. The items are too small and we want to exchange for larger sizes. Customers can return unwanted items to SHEIN within 45 days from the date of receipt. Not sure if thats normal. Hi Carol Burn, Why did they charge me for a shipping label on my very first return?? I ordered for my friend and I used her address to send the packages to her . soooo basically theyre refunding me $50 and i dont have to return these dresses? Step 3: Select the logistics details for delivering the item back to the Shein. The items are not listed in my SHEIN account. You cant return Bodysuits and underwear. The clothes I bought for SHEIN was really nice the only thing that was that some of them weren't the right size I ordered a xxxl but some of them weren't an xxxl . Once you are logged in, select the "My Orders" tab on the top navigation bar. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"
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