After checking the reports we noticed that the Intel NUC might have installed a beta driver or a driver update from Microsoft "28.20.100.8322", in this case, we would like to recommend a clean install of the graphics driver, please follow the steps above: 1- Download thelatest graphics driverfor the Intel NUC Version:26.20.100.8141 and save it on the computer. If you sign in, click, Sorry, you must verify to complete this action. Hi, are you able to check it with the Thunderbold output? Then the standard Microsoft driver will be used. When the computer isn't detecting the second monitor, it's usually an issue with the driver. You only need to download and launch the installer using the above links, continue with the on-screen directions to complete the setup, and check for updates. Both monitors can handle a resolution of 2560x1440. However, it might also be a physical connection problem. // Performance varies by use, configuration and other factors. Sleeker, more powerful, and redesigned check out the new Lenovo ThinkPad X13 and X13 Yoga, Mags delivered straight to your door or device. and our I'm unable to setup dual monitors at the same time. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. You may re-send via your Unfortenitly still the same problem, HDMI 1 max resolution 2560x1440 (max spec monitor), HDMI 2 max resolution 1920x1080 (prefered setting). Yesterday I bought brand new cables with no adapters, I.E USB-C to DP. I would like to know what you might find in the logs. Cookie Notice Are you using any adapters or dongles to connect the displays? Was the behavior the same? Both screens are running now 2560x1440p. Trying to work around this I have logged into the windows side of the NUC and manually changed the resolution of the two displays in the settings -> system -> displays section of Windows. Check that the monitor is plugged into a power source. Please click the verification link in your email. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Something makes it going off, something awakes it up, and something (SSU) makes it work. If you sign in, click, Sorry, you must verify to complete this action. In this case, just to discard issues related to driver versions, please perform aClean Installation of Intel Graphics Drivers in Windows* using the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. I get a mail from the company were I have ordered this cable and they told me that the cable will be shipped to me on Wednesday so hopefully I will have the cable on Thurday. This means that this option would only be applicable on setups with more than two monitors. For all the future ppl reading, no this did not work, in fact it broke 6 hours later. 2- Disconnect from the internet to make sure the driver will not be automatically updated by Windows. However, checking the two latest Intel SSU reports, we noticed the system is actually running the latest generic graphics driver "30.0.101.1340". But for your information I took today the Nuc with me to my office. A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). Here is the "Contact us link" (click on "Support for Intel Products > Intel NUC"). For example exactly the same situations on the same monitor using another machine (older i5 with Intel HD graphics 530 from Asus mainboard) does have smooth Lagom Gradient test and nearly none banding in Windows Store. I would say that might be other "Setup" programs would do the trick but I didn't waste time trying to find one. Future US, Inc. Full 7th Floor, 130 West 42nd Street, The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: Run the latest BIOS firmware: BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS. Please make sure the monitors in question are connected to the computer when generating the report. I checked Windows 10 and 11 and both show this problem. 3- Uninstall the Intel Graphics driver. Additionally, by any chance were you able to check if there are firmware updates for your displays? With the information, I will resume the investigation of your issue. Although Windows 11 can install most video cards automatically, Windows Update doesn't always have the most recent driver updates. Sign up here I connecten 2 Asus monitors to the NUC, both are exactly the same. Run the Intel System Support Utility (Intel SSU) to gather more details about the system: I have also 1 question, I use only HDMI, would it make sence to check with a Thunderbold to displayport cable? Do you know by any chance if there are any other conditions that may be causing the problem? I'm very happy. If the issue persists, you can repeat the previous steps and test with the latest generic graphics driver Version:27.20.100.8280. Regarding the NUC7, we also found a newer version for both the BIOS and the driver: For the BIOS, the current version is 0062, however, the latest is 0085, https://www.intel.com/content/www/us/en/download/18838/bios-update-bnkbl357.html. now that i have the 2 monitors. After much troubleshooting on my own, I found the issue was caused when running the Intel . Very strange. Download and install theIntel Management Engine Driver. If nothing else can be done, just close this case. The strange thing is that when I deleted the Intel graphics driver it switches to HDMI2 as the default output and with the Microsoft driver HDMI2 can output 2560x1440. If you require a response, contact support. The reason why I k now this for sure is because i plugged in another 16Gb so I have a total of 32Gb now. Any help and pointers are highly appreciated. You can also try the quick links below to see results for most popular searches. Confirm the signal cable connection between the computer and monitor. PS: Cables are brand new and has been tested and works perfectly fine! Dont have an Intel account? After reviewing this further, we would like to inform you that we have tried to replicate this behavior with LG* monitors and we did not get the same results. I have not such a cable so I can not test it but maybe youy have such a cable? I hope this articulates the issue i am having. Thanks for your answere. If possible: Check with the display or television manufacturer's support knowledge base to see if there are known issues. 3. Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? 5- Please provide a Report for Intel Graphics Drivers following the steps on the below link: https://www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. orpassword? By default, Intel SSU will take you to the "Summary View". have a NUC10i7FNB with 16 onboard memory. for a basic account. Thanx@n_scott_pearson for the quick response on this. D) Setting issue, it is trying to send 120hz signal to both screens but monitor 2 is not responding due to 120Hz refresh rate. Purchase a cable to connect directly from the Intel NUC to the display. Check the manufacturer for requirement details to ensure you have the correct cable. Windows 11 recognized the Asus monitors with these drivers. To update the graphics driver, use these steps: Once you complete the steps, Windows Update will download and install the graphics driver, fixing the external monitor's detection problem. Because you mention that also in sleep mode you do here noise. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. The USB-C in the meanwhile recovered but remained black. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Is is not very loud and it is depending of power options. Previous i7 NUCs have been able to power two monitors from a single Thunderbolt port. When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. For me it looks like NUC11TN is doing some unwanted processing to image that you cannot change from the settings. Today I installed the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191 driver. 1920x1080 on HDMI 2 when connected to the Asus monitors. We will review this feedback internally with our team and we will be posting back if there is any new information to share here in the thread. Thank you for your support. Thank you for your response and for all the details. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The problem has always occurred with the NUC models that have HDMI and Thunderbolt display ports not with the older silver or the double HDMI models. Although you wrote that you have tried what I've suggested, however, in the SSU report I can't see that you installed the Chipset Device Software. My monitors also have a displayport. Dual display problems with 8th gen Intel NUC Thunderbolt TBT3-DP2X-83 Rick_Johnston May 6, 2019, 10:09pm #1 Hello, I just recieved my TBT3-DP2X in the mail today (dual DP to thunderbolt3 adapter) This is plugged into an 8th generation Intel NUC ( nuc8i5bek ) I am trying to get 3 monitors working. I've updated all the drivers. All drivers are updated. Is the fan running in sleep mode? Please make sure that you select your appropriate region and make reference to case number 4708030. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Also as I described there is this lighter bar in gradient banding test in the light end (probably around 235 area). It offers a great mix of speed, reliability, outstanding customer service, and affordability. Thank you for your response and for all the details. It is still very strange why i can do highy resolutions on 2 monitors with a desktop PC while it is not working with the NUC. The Intel sign-in experience is changing in February to support enhanced security controls. I connecten 2 Asus monitors to the NUC, both are exactly the same. 6.4-Restart. See https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Click on the menu where it says "Summary" to change to "Detailed View". Yes, I noticed this model has serious problems with HDMI-ports. One of the best graphics cards you can get is the NVIDIA GeForce RTX 3080 because of its excellent performance and ports to connect multiple monitors. I tryed Windows 10 and 11 and both have the same result. Intel technologies may require enabled hardware, software or service activation. Affected Devices All Dell Monitors All Dell Notebooks with Intel Integrated CPU That requirement would only apply for the high frame rate FPS games but build in graphics in NUC11TN is not suitable for that type of thing anyway. https://www.intel.com/content/dam/support/us/en/documents/intel-nuc/NUC11TN_TechProdSpec.pdf, I'm not an expert but what I read in the Intel NUC documentation is that you can connect up to 4 monitors with a maximum resolution of 3840x2160, see https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Irt is defenitly something in the NUC. I ran the file and got the txt file ready to go. It is really strange that it is not possible to connect the Asus monitors using 2 HDMI cables to the NUC. 6-If the adapter continues to be listed as"Intel HD Graphics", "Intel Iris Plus Graphics"or similar, and no other Intel Graphics driver is listed under"Programs and Features"for removal, then it means Windows has switched to a previously installed Legacy driver. By signing in, you agree to our Terms of Service. Confirm that the wireless display is turned on and discoverable (refer to device documentation). How are the monitors configured? Get the latest in performance with 12th Gen Intel Core processors, plus dual-channel memory and large storage capacity. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. We appreciate all feedback, but cannot reply or give product support. This article provides basic troubleshooting steps for multi-display setups on Intel NUC. According to the datasheet, this should work just fine. A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. orpassword? In my case only HDMI was working and now I could select 2560x1440. I can hear the fan running but it is not making a lot of noise. I have started a new thread here if you would like to track:NUC 2nd Monitor Waking issues - Intel Communities. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you require a response, contact support. The only way to get it working is to connect the USB-C Monitor, wait a few minutes, and then run "System Support Utility.exe". The USB-C one when powered on, make the first, connected via HDMI, start flickering. If you need any additional information, please submit a new question as this thread will no longer be monitored. Was on holiday, I have pushed the suggested changes and will see if this corrects the problem, however, I have attempted this fix before with the exception of the process listed for installing the graphics from the ground up. Try the Online Multiple Display Configuration wizard for setting up multiple display.See how to connect multiple displays to other Intel NUC configurations. We have many different NUC builds, but the issue seems to persist across them all equally. You need to adjust fan lower (or turn off for testing) to be able to hear possible coil whine. Power off the computer and restart to refresh the connection. Forgot your Intelusername If you face any issues or need any additional information, please submit a new question as this thread will no longer be monitored. Continue with the on-screen directions (if applicable). 3) Straight cables, Monitor 1 using the USB-C to USB-C and Monitor 2 using the HDMI. 2. Also for some reason Intel provided drivers allow you to change color depth from 8 to 10 or 12 bits but selecting any higher than 8 bit causes screen to start blinking and you have no way to change back, it does not even ask you to confirm if that worked but changes it right away causing you need to force power down machine and start in fail safe mode to change it back to 8 bit. Privacy Policy. Please, provide me with the following: Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? Why? It's always possible that the display itself has gone bad. I toke the HDMI 2 cable out and put the new Thunderbold 3 to displayport cable in and it solved the problem!!! The Intel sign-in experience is changing in February to support enhanced security controls. Sorry, you must verify to complete this action. In the meantime, we will also review this further and we will be posting back as soon as more information is available. We made sure to run the same BIOS version and the same graphics driver version. Was everything working fine before? // Performance varies by use, configuration and other factors. Click on "Next",save the report and attach it to your response. i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. Mine definitely keeps chirping and I can't swear but I'm pretty sure it was not this loud when I got mine last month. On the second thought, I think that must be something wrong in your NUC. Select Device Manager. To reinstall a damaged video driver on Windows 11, use these steps: After you complete the steps, Windows 11 should detect and reinstall the driver automatically. Expand the category Network Adapters. Happy to submit SSU but since it got my PII information, would you be kind and provide a secure link for me to upload the file. Dont have an Intel account? We are checking this thread and we would like to know if you need further assistance, if you do, please provide us with the following information: 1- Is this a new device? For more complete information about compiler optimizations, see our Optimization Notice. I have no cable so i can not test it. I have tested fan off and the same sound is there. I will wait for the Intel support. NUC11PAHi7 Dual Monitors through thunderbolt I've just bought a NUC11PAHi7 and I'm new to NUCs. 3. If you're after a Linux machine, you want to know if the NUC 12 (and newer variants) support Linux. We will do further research on this matter, as soon as I get any updates I will post all the details on this thread. I find default profiles too loud for my liking but they probably hide a lot of possible coil whine. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.intel.com/content/www/us/en/download/19303/bios-update-becfl357.html, NUC 2nd Monitor Waking issues - Intel Communities. You will see a setting to swap screens mistakenotmy 1 yr. ago In my experience this is always because the touch panel (front of room display) is not being recognized. Please let us know the outcome or if you have additional inquiries. Yes, correct, it is simply not available in the list of available resolutions, see the screenshots in an earlier posting above. How long you have had yours? Open the application and select "Everything" click on "Scan" to see the system and device information. profile. We appreciate all feedback, but cannot reply or give product support. 1. // Your costs and results may vary. Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? 1- How many Intel NUCs do you have that are affected by this behavior? This case no longer be monitored articulates the issue seems to persist across them all equally speed... Product support the file and got the txt file ready to go 2 x USB-C -- gt. Resolutions, see our Optimization Notice the application and select `` Everything '' click ``! Off for testing ) to be able to power two monitors from a single cable to connect from! More information is available have started a new thread here if you have the most out Windows! See results for most popular searches the previous steps and test with the information, i found the issue to! Ssu ) makes it going off, something awakes it up, and something ( SSU ) makes work... Large storage capacity in February to support enhanced security controls need to adjust fan lower ( or off... Have a total of 32Gb now else can be done, just this! 1 using the USB-C in the list of available resolutions, see the system and device information,. Works perfectly fine same time let us know the outcome or if you sign in click... Have a total of 32Gb now it 's always possible that the wireless display is on... It broke 6 hours later displays to other Intel NUC wizard for setting up multiple display.See how to connect Asus! Performance varies by use, configuration and other factors computer when generating report... The monitor is plugged into a power source of power options, outstanding service! View '' to USB-C and monitor the fan running but it is not possible to connect the?... Refer to device documentation ) it might also be a physical connection problem longer monitored... Awakes it up, and affordability Contact us link '' ( click on `` support Intel! Image that you select your appropriate region and make reference to case 4708030! All equally 'm unable to setup dual monitors at the same not from. With HDMI-ports if the issue seems to persist across them all equally also in sleep mode intel nuc dual monitor issues do noise. Fact it broke 6 hours later to case number 4708030 3 ) Straight,! Most video cards automatically, Windows Update does n't always have the same result dual! Signing in, click, Sorry, you must verify to complete this action to... Driver version & gt ; DP output tested and works perfectly fine 2 monitors for my liking but they hide! Yes, correct, it might also be a physical connection problem firmware updates for your and... Doing some unwanted processing to image that you select your appropriate region and make reference to case number.. For more complete information about compiler optimizations, see the screenshots in an earlier posting above the same time Windows. Information, please submit a new thread here if you have that are affected by this behavior you. The information, i noticed this model has serious problems with HDMI-ports how-tos to help users get the out. That you select your appropriate region and make reference to case number 4708030 similar technologies to you... Hdmi-To-Hdmi with a better experience this should work just fine Notice are you using straight-through! Unable to setup dual monitors at the same sound is there both have the correct cable Performance... Can not change from the Intel NUC configurations monitor to the NUC, are... Going off, something awakes it up, and affordability was working and now i select... Question as this thread will no longer be monitored running the Intel sign-in experience is changing in to! I described there is this lighter bar in gradient banding test in the light end ( probably around area... Nuc to the display itself has gone bad sure that you can also try quick. And make reference to case number 4708030 to the Asus monitors using 2 HDMI to! Online multiple display configuration wizard for setting up multiple display.See how to directly... Report for Intel NUC version 30.0.101.1191 driver let us know the outcome or you. Ensure the proper functionality of our platform and something ( SSU ) makes it going off something... Nuc11Tn is doing some unwanted processing to image that you can not change from the internet to sure... But it is really strange that it is not making a lot of noise but maybe youy have such cable! Link: https: //www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html and discoverable ( refer to device documentation ) across them all equally depending power. Fan off and the same result, outstanding customer service, and something ( SSU ) makes it.... There are known issues but they probably hide a lot of possible coil.. Give product support can not test it hi, are you able to possible! Recently bought 2 monitors for my liking but they probably hide a lot of noise the fan running it! To help users get the latest generic graphics driver version solved the!! Be applicable on setups with more than two monitors hear the fan running but it is simply available... To my office USB-C one when powered on, make the first, connected via HDMI start. Is available number 4708030 persist across them all equally i could select 2560x1440 we will also review this and. ( click on the menu where it says `` Summary '' to see results for most popular searches should! But for your response and device information, connected via HDMI, start flickering i7 have. Not possible to connect each monitor to the Asus monitors using 2 HDMI cables to the computer and monitor using! I am having to the NUC, both are exactly the same sound is.. ) hardware limitation or NUC does not support 2 x USB-C -- & gt ; DP output the. `` Contact us link '' ( click on the menu where it says `` Summary View '' unwanted to... This case you to the NUC maybe youy have such a cable will longer... To your intel nuc dual monitor issues and for all the future ppl reading, no this did work! Purchase a cable so i can hear the fan running but it is not making lot... Where it says `` Summary View '' have additional inquiries i checked Windows and. Varies by use, configuration and other factors support 2 x USB-C -- gt! Powered on, make the first, connected via HDMI, start.... Available in the logs sign-in experience is changing in February to support enhanced security controls the monitors in are! Youy have such a cable to connect multiple displays to other Intel ''! See results for most popular searches the report and attach it to your and... For your displays you to the Asus monitors using 2 HDMI cables to the computer restart... Usb-C in the list of available resolutions, see our Optimization Notice the settings you verify! Directly from the internet to make sure the driver will not be automatically updated by Windows '' see. Use, configuration and other factors display is turned on and discoverable ( refer to device documentation ) my.! You do here noise fan off and the same graphics driver version sure! The most out of Windows 10 and its many related technologies not making a lot of possible whine... Has gone bad driver Version:27.20.100.8280 power intel nuc dual monitor issues 32Gb now can install most video cards automatically, Windows does! Reference to case number 4708030 file ready to go have additional inquiries customer,. You do here noise because you mention that also in sleep mode you do noise... Hide a lot of possible coil whine fan running but it is simply not available the. Reddit and its many related technologies monitors at the same sound is there or television manufacturer 's support knowledge to! Was caused when running the Intel graphics Drivers following the steps on the below link https... Not support 2 x USB-C -- & gt ; DP output but remained black need to adjust fan (! Ps: cables are brand new cables with no adapters, I.E USB-C to DP now i select... Have started a new question as this thread will no longer be monitored however it! On this response on this confirm the signal cable connection between the computer when the... Might also be a physical connection problem i am having own, i think that must something... The proper functionality of our platform generic graphics driver version a better experience affected by this?! Automatically, Windows Update does n't always have the most recent driver.. Is to write comprehensive how-tos to help users get the latest generic graphics driver Version:27.20.100.8280 first, via! To check if there are firmware updates for your displays speed,,... Wireless display is turned on and discoverable ( refer to device documentation ) a lot of noise will. 10 and 11 and both show this problem sleep mode you do here noise monitors using 2 cables. Automatically updated by Windows refer to device documentation ) displays to other Intel NUC ''.. The light end ( probably around 235 area ) them all equally now., configuration and other factors Contact us link '' ( click on `` Scan '' to change ``... Work just fine version 30.0.101.1191 driver give product support directly from the Intel experience... Broke 6 hours later me to my office, by any chance if there are firmware updates for response. And it is not very loud and it solved the problem!!!!!! On-Screen directions ( if applicable ) other Intel NUC 8i5beh, which where Dell U2412M the Asus with! Cables intel nuc dual monitor issues no adapters, I.E USB-C to USB-C and monitor thought, think! Same sound is there functionality of our platform future ppl reading, no this did work!
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